Robotic Process Automation (RPA)

Automate business processes.
Quickly, reliably and cost-effectively.

Robotic Process Automation (RPA) is an innovative technology which automates structured business processes. RPA works just like one of your employees, interacting with the user interfaces of your existing applications and carrying out structured processes automatically.

If you have just imagined C-3PO, Optimus Prime, or Number 5 sitting in front of a laptop getting your work done for you, then the image you have in your head is not quite right, but it will help you get an impression of how RPA works – rather than a physical robot, it is a “software robot” that executes your business processes.

RPA works faster, up to 24 hours a day, makes no mistakes, reduces costs, and documents all work seamlessly.

Thus RPA is another revolutionary step made by intelligent process automation.

Robotic Process Automation (RPA) explained - important advantages and features

Robotic Process Automation (RPA) compared to Traditional Solutions

Innovative Alternative to Outsourcing

Automating business processes is nothing new. Companies have always looked for ways of increasing efficiency and promoting growth. Up until now, companies have achieved this by investing in enterprise systems (ERP), business process management solutions or in shared services/outsourcing. Despite heavy investment in these solutions, processes are still not fully automated and are often somewhat patchwork. In other words, this means that the company continues to have higher costs, long lead times, many quality problems and a long time to market.

This is often due to the fact that traditional solutions are often very expensive, very resource intensive and in addition cannot react quickly to changing market situations.

RPA provides a new and innovative alternative: one that entails low start-up costs, few resources, and is fully agile within weeks of being installed.

Robotic Process Automation (RPA) - comparison with classic solutions - RPA shows low business disruption and high planning certainty

Source: Deloitte LLP – Automate this The business leader’s guide to robotic and intelligent automation, 2015

How does RPA work?

Robotic Process Automation (RPA) can also be thought of as a virtual employee. RPA works with your existing applications and thus carries out structured processes automatically. No changes have to be made to existing systems – RPA does the job just like your employees do it. Thus RPA can automate a variety of processes, including invoice processing, report generation and employee onboarding. With Robotic Process Automation, business processes are carried out quickly, without errors and fully automatically.

Robotic Process Automation (RPA) performs the process automatically

Examples of activities that RPA can carry out:

  • Extract and change data, create reports
  • Fill out forms
  • Copy, paste and move data
  • Log into and operate systems, e.g. ERP and customer relationship management systems
  • Read and process information from multiple systems
  • Read information from structured documents
  • Perform calculations
  • Run “if/then” commands
  • Access websites
  • Process data from the Internet
  • Access social media
  • Open emails and process attachments

Explore RPA for your strategic challenges